Fostering greater student and staff success at community colleges 

Tapping into the multifaceted benefits of community college

Community colleges pave the way for all types and ages of students to earn an associate’s degree, take prerequisites before moving to a four-year college, or obtain skills needed to enter the workforce prepared for an in-demand job. 

But community college enrollment has been declining for more than a decade, and stop-out rates have been rising — especially for first-time adult learners and students of color — all while staff and funding shortages persist. The need is greater than ever to bring learners to school — and help them complete. That’s where InsideTrack can help.

Customized support for community colleges and their students

Since 2001, InsideTrack has been working with colleges to directly improve enrollment, retention, completion and career advancement through the power of coaching. We coach learners to advance along both degree and non-degree pathways — supporting them in earning degrees, certificates and training that will provide opportunity for themselves, their families and their communities.

We also know that community college staff often go the extra mile, with minimal funding and lagging resources. That’s why we partner with community colleges to secure funding in order to fuel student support transformation across departments, creating a sustainable and scalable support system for years to come.

Why InsideTrack?

Empowered change that advances learners and delivers organizational transformation
Proven methodology that’s evidence-based and research-confirmed
Tailored outcomes that meet partner-defined goals
Holistic, human-powered technology that enables scalable support
Equitable approach that fuels social mobility through coaching
Expert coaches who are skilled and well-trained

The numbers add up to community college success

+33%
increase in low-income, first-gen student persistence
+18%
higher retention rate among coached students
68%
completion and persistence rate for fall re-enrolled community college students

Coaching that transforms student support

Whether you’re looking to increase enrollment, retention, re-enrollment, completion or career readiness, we provide direct student coaching tailored to your outcomes — as well as coaching development and training to build coaching capacity to transform your institution.

In non-degree programs, we can do the same for learners who are upskilling or reskilling, supporting career and technical education students on the path to success.  

Community college case studies and partner profiles

Illinois Central College: Midwest community college boasts 18% higher retention during coaching phase of multi-year student success redesign
Illinois Central College partnered with InsideTrack on a long-term academic redesign that utilized coaching for transformation.
+
18
%
higher retention rate among coached students
Coaching to close the achievement gap at Ivy Tech Community College
See how Ivy Tech partnered with InsideTrack to deliver professional coaching to all incoming freshmen 21st Century Scholars.
+
77
%
improvement in two-year completion rates
North Carolina Reconnect re-enrollment coaching initiative
NC Reconnect: Re-enrollment coaching gives stopped-out learners the tools to return to college and complete their degrees
An innovative re-enrollment initiative called NC Reconnect connected stopped-out learners with coaches to help them re-enroll and persist.
22
%
total contacted student re-enrollment rate across three cohorts of 15 schools
Federal funding for institutional transformation and sustainable impact at North Central Texas College
Federal funding for institutional transformation and sustainable impact at NCTC sparked a culture shift using coaching. See How.
Wake Technical Community College: North Carolina community college sees 15.6% rise in spring 2021 re-enrollment
Wake Tech created a re-enrollment program for students close to finishing their degree by leveraging one-to-one coaching to engage stopped-out students.
+
15.6
%
rise in spring 2021 enrollment

Actionable resources to help students re-enroll and succeed

As nearly 40 million students find themselves with some college but no degree, the need for actionable re-enrollment ideas and support is greater than ever. That’s the impetus behind “Reconnect, Re-Enroll and Rise” — a timely report that includes five key steps and four ready-to-download tools that can help you start revamping your re-enrollment process today.  

Trusted partners in the community college sector

InsideTrack has become not just an incredible partner in reaching adult learners, but a true part of our team. Over nearly three years of working together, they have brought the skills to amplify our outreach and, perhaps most importantly, the heart to truly connect with every potential student and meet them where they are.

Mike Krause

Senior Advisor, John M. Belk Endowment

Since utilizing InsideTrack’s methodology, ACC’s academic guidance team has been empowered to guide students to success through a) personalized engagement with intentional discussions around their opportunities and challenges to success, b) growth mindset to ensure the time and effort we put into our students is continually assessed and improved for the most positive student outcomes, and c) that each student realizes their educational goals for the future they deserve.

Dr. Shasta Buchanan

Vice Chancellor of Student Affairs, Austin Community College

Our partnership with InsideTrack is about unlocking the full potential of both our students and our staff by enhancing our capability to support students in successfully navigating obstacles to graduation.

Dr. Sheila Quirk-Bailey

President, Illinois Central College

Our partnership with InsideTrack helps provide students with the support they need to reach their full potential. The results speak for themselves as we work toward closing the achievement gap and enabling all our students to reach even greater heights.

Cory Clasemann-Ryan

Former Assistant Vice President of Student Success, Ivy Tech Community College

I've worked with students for more than 15 years and I found InsideTrack’s Foundational Coach Training extremely helpful and purposeful. I especially like that it’s a framework where I can add my own techniques and verbiage to meet students’ needs. It has been an invaluable experience.

Karen Giesler

Lead Student Success Advisor, Illinois Central College

Let’s join forces to improve educational and career outcomes for your students

We understand the challenges faced by community colleges every day. Working together, we can find the right approach to help your institution — and the students you support.