
Empower every learner to persist and complete with Retention Coaching
You retain your students. They accomplish their dreams.
Even when individuals are fully committed to completing their education, obstacles arise that can too easily derail them. InsideTrack Retention Coaching empowers learners to clarify goals, identify challenges, organize priorities and stay connected to the reason they enrolled. Our proven Retention Coaching approach retains more students and keeps them on track to complete — tailoring support to each learner's unique strengths and individual barriers.

Dynamic coaching makes a measurable difference on retention rates
Working with a retention coach helps learners connect with their “why” for persisting in school — and helps them utilize the knowledge, skills and beliefs they already possess to reach that “why.” By receiving coaching tailored to their specific individual goals — and by connecting with a coach via adaptable communication channels — learners are more likely to succeed and get the most out of their education.
Partner Benefits
Improved persistence and completion rates
Reduced stopout rates
Stronger ROI
Insight into student retention barriers and challenges
Ability to proactively support learners to reach their full potential
Learner Benefits
Greater engagement and connection with the institution
Improved growth mindset and persistence
Strong durable skills
Motivation to complete their degree or credential
Improved prioritization of and connection to their goals
Real-world retention results



Coaching tailored to support your retention challenges
One-on-one Success Coaching to maximize student retention
InsideTrack focuses on preventable attrition as a crucial step in achieving higher retention. With Success Coaching, our coaches work directly with your learners to keep them on track throughout their educational journey and beyond. Success Coaching for retention includes:
Nurturing student engagement
Creating meaningful connections to keep students on a strong path
Addressing potential barriers to completion
Helping learners build confidence, agency and a sense of belonging


Coaching Development and Training to enhance your
in-house retention efforts
By training your support staff to incorporate InsideTrack’s coaching methodology into their everyday student interactions, your institution will be better equipped to tackle retention challenges. Through remote, hybrid or in-person training and development, staff members will utilize coaching to transform their work with learners, enabling them to provide proactive, personalized outreach that results in higher-quality support and greater impact.

The Essential Retention Toolkit: 6 Resources to Help More Students Persist and Complete
In a higher education landscape defined by rising student needs and widespread staff burnout, the pressure to ensure retention and completion has never been greater. But moving the needle when resources are stretched thin is challenging. Unlock six practical resources — all rooted in an evidence-based, research-backed coaching methodology — designed to fuel student success and expand staff capacity.
Calculate the impact of Retention Coaching on your program
Our Retention Impact Calculator lets you enter variables specific to your retention challenges in order to see the potential benefits of Retention Coaching. And while return on investment and yield are at the top of the list, the impact goes well beyond that — including institutional effectiveness, better prepared students, and actionable trends and insights pulled from student/coach connections.
Meet Shanelle
Shanelle Justice was excited to be the first in her family to graduate from college. But adjusting from high school to college and struggling with mental health issues created roadblocks. With the help of her InsideTrack retention coach, Shanelle learned to identify and leverage her strengths and overcome the challenges and obstacles to achieve her educational goals












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