Resources for Resilience
A coaching toolkit to help higher ed leaders, student supporters and allies navigate uncertainty
Higher education is no stranger to uncertainty. Through crisis, disruption and change, colleges and universities remain strong for their staff and students, doing everything they can to live up to their missions and stay true to the meaning of higher education. Meeting this moment — and the road ahead — calls for confidence, resilience and care. We’re here as allies to support that journey, with coaching-based resources grounded in partnership and purpose.
At our core, we’re a mission-driven nonprofit with coaching at the heart of everything we do. We help individuals navigate change — whether they’re learners, leaders or student supporters. In this resource center, you’ll find coaching-informed tools to support your work, sustain your well-being and stand strong for your students — all grounded in a holistic, human-centered approach. We see you. We hear you. And we’re here for you.
Rebuilding student trust: 6 coaching strategies to support belonging in higher education
Help students feel safe, seen and supported. These six strategies empower institutions to rebuild trust and strengthen student engagement.
From Crisis to Resilience: Healing-Centered Support Approaches
Watch as higher ed and workforce leaders discuss actionable ways to provide healing-centered support to learners and staff. Download the full report here.
Build and Sustain Momentum with a Change Management Checklist
Keep change on track with this best-practices checklist — a guide to leading staff through training, behavior shifts and student support transformation.
Standing with higher ed: How we support institutions through uncertain times
Coaching helps higher ed institutions support students, manage enrollment and adapt to change. Learn how InsideTrack stands with colleges and universities.
Navigating Uncertainty
Explore tools and insights to help your institution adapt with resilience — from leading through change to supporting staff and students through complex challenges and rapidly shifting circumstances.
Build and Sustain Momentum with a Change Management Checklist
Keep change on track with this best-practices checklist — a guide to leading staff through training, behavior shifts and student support transformation.
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Additional Resources
Sustaining Well-Being
Discover healing-centered resources to help you stay grounded and energized — with a focus on mental health, emotional resilience, and practical ways to care for yourself and your community.
From Crisis to Resilience: Healing-Centered Support Approaches for Workforce Development and Education Systems
Watch as higher ed and workforce leaders discuss actionable ways to provide healing-centered support to learners and staff. Download the full report here.
From Crisis to Resilience: Addressing Trauma and Toxic Stress in Workforce Development and Education Systems
A comprehensive white paper offers solutions for institutions looking to create healing-centered environments for staff & students. Watch the related webinar.
How Coaching Fits with Other Student Support Roles
See how coaching complements advising, counseling and mentoring — adding capacity, creating clarity and strengthening outcomes through collaboration.
Video Series: Create Your Own System of Care
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Additional Resources
- 8 Ways to Cope in Uncertain Times — Calm
- The Evolution of Mindfulness Speaker Series — Brown University
- Free Personal Psychological Safety Assessment Survey
- How to Stop Taking Work So Personally — HRB
- Brené Brown on Empathy
- Tiny Survival Guide — The Trauma Stewardship Institute
- Compassion Fatigue Awareness Project
Bolstering Student Support
Find holistic, coaching-informed strategies and ready-to-use tools to strengthen student support systems — building trust, access and connection at every stage of the student journey.
Guiding Students Through Challenges with the CLEAR Framework
Equip learners to turn obstacles into opportunities for growth with CLEAR — Confirm, Legitimize, Evaluate And Respond — a tool to reset, reframe and advance.
Using the GROW Model to Fuel Advancement
Help learners set a Goal, reflect on their Reality, explore Options and commit to what they Will do — all through the simple yet powerful GROW framework.
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From Transactional to Transformational: CLEAR in action
InsideTrack coach trainers role-play common scenarios to show how the CLEAR Framework fuels deeper connection, clarity and momentum for students.
