Fueling HBCU completion and success

Partnerships for transformative coaching across HBCU networks

Leaning into the strengths of HBCUs and PBIs

Every day, Historically Black Colleges and Universities (HBCUs) and Predominantly Black Institutions (PBIs) demonstrate their exceptional ability to serve and support students, starting with building a true commitment to belonging and excellence.

Yet even on historic campuses with strong communities, additional support and resources can go a long way by boosting retention rates, bringing stopped-out students back to school, and strengthening students’ connections to their academic and career goals. InsideTrack Coaching does just that.

Fueling student success through holistic coaching support

We are proud to partner with more than 40 HBCUs & PBIs to unlock the power of coaching for their students — placing an emphasis on belonging, learning strategies and study skills, building motivation, and preparing students to embark on career paths that align with their goals. And we support institutions as they secure funding to implement coaching programs and training for their staff, sustaining the impact for years to come.

Why InsideTrack?

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Empowered change that advances learners and delivers organizational transformation
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Proven methodology that’s evidence-based and research-confirmed
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Tailored outcomes that meet partner-defined goals
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Holistic, human-powered technology that enables scalable support
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Equitable approach that fuels social mobility through coaching
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Expert coaches who meet the highest industry standards

The numbers add up to HBCU success

40+
HBCU & PBI partner institutions
+22%
higher retention rate among coached students
+7.0%
re-enrollment rate over 3 consecutive academic terms
United Negro College Fund

Coaching that strengthens student support and improves outcomes

Ready to learn more about how the impact of personalized coaching can transform student outcomes on HBCU and PBI campuses? InsideTrack Coaching can help HBCUs incorporate Success Coaching into their enrollment, retention and capacity building practices, enacting a personalized coaching program at scale.

Key insights for driving student persistence across HBCU campuses

As enrollment grows across HBCUs, finding ways to extend individualized support for students to ensure success and completion is vital. Our report details the positive impact of coaching through a multi-year initiative across 39 partner HBCUs. Inside are learner insights, impressive metrics and practical recommendations to help keep student re-enrollment and retention outcomes strong.   

How JCSU built an in-house coaching program

In search of a high-impact, sustainable way to elevate support for all students, JCSU leaders embarked on an initiative to integrate InsideTrack's evidence-based coaching methodology — providing staff members with holistic tools and techniques to connect with students and help them succeed.

HBCU case studies and partner profiles

JCSU Students
Johnson C. Smith University: Top-ranked HBCU uses coaching to strengthen belonging and support
Learn how one Historically Black University leaned into holistic coaching methodology to build and expand an in-house student success coaching program.
2,044
appointments during the Fall 2023 semester for a contact rate of 87%
UNCF and InsideTrack join together for HBCU student success excellence
Nine UNCF institutions brought stopped-out students back to school in an initiative that will expand through a multi-year partnership.
8.6
%
re-enrollment rate
Driving historic enrollment growth at Elizabeth City State University
See how Elizabeth City State University and InsideTrack committed to increasing enrollment rates and improving financial sustainability — and succeeded.
+
72
%
enrollment increase in year one
Personalized coaching gives Fayetteville State University a big boost in retention
See how Fayetteville State University partnered with InsideTrack coaches to increase retention, engagement and GPAs to sustain impact.
+
22
%
difference in retention and persistence among coached students
Advisor supports adult learner through coaching
Peirce College: Philadelphia PBI undergoes coaching certification to strengthen retention
See how this Philadelphia PBI leveraged federal grant funding to embed a holistic coaching methodology, strengthen student relationships and boost retention.

Trusted HBCU and PBI partners

thurgood marshall

HBCUs disproportionately enroll and support students from low-income backgrounds as well as those who are first-generation college students — students who gain significant value from this type of one-on-one coaching and support. By both providing individualized coaching for current and former students, as well as building capacity for institutions to continue this important work over time, this initiative will help institutions capitalize on the current momentum.

Harry Williams

President and CEO, Thurgood Marshall College Fund

Student success is absolutely about connection and belonging. But it also has to be about formalized support and engagement throughout the student journey to ensure that students not only persist and graduate, but that they also become stewards of their institutions and proud alumni.

Dr. Ka'rin Thornburg

Director of Partnership Engagement, Program Development, & Effectiveness, Partnership for Education Advancement

We have to understand how to make every touchpoint with students meaningful. We have to understand and correct broken processes in leaky pipelines. And we have to do it with a networked approach to ultimately make sure institutional support and resources are jointly shared. Our partnership with InsideTrack does all of that.

Ed Smith-Lewis

Vice President of Strategic Partnerships & Institutional Programs, UNCF

Stopping or dropping out impacts more than just the student. It impacts their families, their careers, their communities and their future. InsideTrack has allowed us to say in contact with those students, and it expresses to those students that even though you're not here, we're still concerned about what is going on with you.

Dr. Glenell Lee-Pruitt

President, Jarvis Christian University

Students want to feel supported. At the end of the day, they want to feel that we are there to give them the information and dedication and compassion and empathy that will carry them through. Because life is hard. This is not just about college, it’s about who you are as a human being. So if we can connect those coaches and their experience to our students, it goes a long way.

Monica White

Director of Admissions, Dillard University

Let’s partner for HBCU student and institutional advancement

Working together, we can provide personalized support for students throughout their journey by developing their strengths to achieve their educational and career goals.

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