Third-party program evaluation shares the latest results from year two of a statewide re-enrollment initiative

California Reconnect is a three-year initiative designed to re-engage California learners who have earned some college credit but no credential (SCNC). By combining personalized InsideTrack Success Coaching with institutional capacity building, California Reconnect helps SCNC learners re-enroll and get back on track toward program completion and upward economic mobility.

In May 2026, Education Northwest, an independent 3rd-party, released the second-year evaluation of the initiative, examining how personalized coaching and data-informed outreach have impacted student re-enrollment across 20 partner institutions. The findings confirm that when learners connect with a coach, they don’t just return — they stay.

Bonus: Don't miss our upcoming webinar [add link once page is live], where experts closest to the initiative will host an in-depth discussion on these findings.

Download From Stopping Out to Stepping Forward: California Reconnect Initiative to bring proven re-enrollment strategies to your campus.

California Reconnect coaches help learners re-enroll at higher rates

8.1%
total re-enrollment rate, compared to the 2.9% statewide average and 2.7% national average
4x
higher re-enrollment rate for California Reconnect learners who engaged in coaching
38%
of coached learners persisted into the following term, compared to 22% of uncoached learners

Leverage the report findings to elevate your re-enrollment strategy:

  • Dive deep into how dedicated coaching influences student re-enrollment and persistence rates
  • Discover insights into learner-preferred communication channels — including which are most effective at driving engagement
  • Explore qualitative findings on how campus collaboration, staff capacity and data sharing affect re-enrollment outcomes
  • Learn from real-world learner and coach accounts of the barriers to returning — and how to help learners overcome them
  • Gain strategic recommendations for institutions and state leaders to refine re-enrollment models and scale student success statewide

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Higher Education
4-year Colleges and Universities
Community Colleges
Re-enrollment
Coaching Methodology
Research
Student Support
Adult Education
Partner Outcomes