
Re-enroll and support former learners on their road to completion
How to get stopped-out students back on track
The number of students with some college but no credential has grown to over 43 million — and while nobody goes to college thinking they’ll leave without completing their credential or degree, life happens. As part of their efforts to increase enrollment, community colleges, universities and online programs must focus on stopped-out learners as a crucial piece of the puzzle. With the proper support, former students can return to school and complete — bettering life for themselves, their families and their communities.

Improve re-enrollment outcomes through personalized coaching
InsideTrack Re-enrollment Coaching addresses enrollment declines with our personalized approach, meeting learners where they are and giving them a second chance to pursue a life-changing credential or degree. Coaching helps students develop strategies to balance a multitude of obligations and reconnects them to your institution.
Maximizing Re-enrollment Coaching can provide a significant ROI, and by improving your process using holistic coaching, you can actually help reduce future stopouts.
Partner Benefits
Proactive re-engagement with stopped-out learners
Boosted enrollment, retention and completion rates
Insights into stopout reasons and process pain points
Expanded institutional bandwidth and resources
Enhanced equity in enrollment and beyond
Learner Benefits
Recommitment to goals and completion
Ability to balance multiple obligations
Growth in accountability and sense of belonging
Increased confidence in returning and succeeding in school
Progress toward a better career and economic mobility
Re-enrollment success by the numbers


re-enrollment rate

How Re-enrollment Coaching is an advantage
One-on-one Success Coaching tailored to your re-enrollment needs
With one-on-one Success Coaching, our expert coaches leverage partner data and our custom coaching platform to re-engage learners and help them develop a personalized plan for returning to school, completing their studies and preparing for career success.
Our coaches also directly alleviate the challenges of institutional bandwidth, providing holistic support at scale. And our outreach is equity focused, factoring in each individual’s unique situation as we collaborate to develop a plan that works for them. This includes:
Proactive outreach and engagment with former students
Assessment and review of stop-out reasons to personalize plans for moving forward
Continued check-ins to address challenges and ensure successes


Embed Coaching Development and Training to build staff capacity for re-enrollment
Through customizable Coaching Development and Training programs, support staff and institutional leaders are trained to incorporate InsideTrack’s coaching methodology into the re-enrollment process and develop a continuity of care. This ensures that trained staff have the individualized support framework needed to help former students re-enroll on a path to success — and that students won’t have to continually re-explain their story and pain points.
Meet Nanci
Restarting college can be difficult under the best of circumstances. After taking a two-year break from Cal State San Marcos to prioritize her mental health, Nanci re-enrolled, determined to finish what she started. Learn how a connection with an InsideTrack success coach gave Nanci the unwavering support she needed to return and stay on track.








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