Re-enroll and support former learners on their road to completion

How to get stopped-out students back on track

The number of students with some college but no credential has grown to over 43 million — and while nobody goes to college thinking they’ll leave without completing their credential or degree, life happens. As part of their efforts to increase enrollment, community colleges, universities and online programs must focus on stopped-out learners as a crucial piece of the puzzle. With the proper support, former students can return to school and complete — bettering life for themselves, their families and their communities.

Improve re-enrollment outcomes through personalized coaching

InsideTrack Re-enrollment Coaching addresses enrollment declines with our personalized approach, meeting learners where they are and giving them a second chance to pursue a life-changing credential or degree. Coaching helps students develop strategies to balance a multitude of obligations and reconnects them to your institution.

Maximizing Re-enrollment Coaching can provide a significant ROI, and by improving your process using holistic coaching, you can actually help reduce future stopouts.

Partner Benefits

Proactive re-engagement with stopped-out learners

Boosted enrollment, retention and completion rates

Insights into stopout reasons and process pain points

Expanded institutional bandwidth and resources

Enhanced equity in enrollment and beyond

Learner Benefits

Recommitment to goals and completion

Ability to balance multiple obligations

Growth in accountability and sense of belonging

Increased confidence in returning and succeeding in school

Progress toward a better career and economic mobility

Re-enrollment success by the numbers

16.4%
re-enrollment rate in fall semester
illinois central college
19.2%
contacted community college student re-enrollment rate
nc reconnect
35x
return on investment in the first semester, driven by an 8.6%
re-enrollment rate
United Negro College Fund

How Re-enrollment Coaching is an advantage

Learn how Re-enrollment Coaching addresses the reasons why learners stopped out, then helps them work through those challenges in order to form a clear and actionable plan for moving forward to achieve their educational and career goals. Robust data sharing enables us to provide timely, accurate reporting, helping you better understand why learners are stopping out — and identify ways you can better support all learners.
success coaching

One-on-one Success Coaching tailored to your re-enrollment needs

With one-on-one Success Coaching, our expert coaches leverage partner data and our custom coaching platform to re-engage learners and help them develop a personalized plan for returning to school, completing their studies and preparing for career success.

Our coaches also directly alleviate the challenges of institutional bandwidth, providing holistic support at scale. And our outreach is equity focused, factoring in each individual’s unique situation as we collaborate to develop a plan that works for them. This includes:

  • Proactive outreach and engagment with former students

  • Assessment and review of stop-out reasons to personalize plans for moving forward

  • Continued check-ins to address challenges and ensure successes

An adult learner reaches out to her coach about going changing careers
arrow
coaching development and training

Embed Coaching Development and Training to build staff capacity for re-enrollment

Through customizable Coaching Development and Training programs, support staff and institutional leaders are trained to incorporate InsideTrack’s coaching methodology into the re-enrollment process and develop a continuity of care. This ensures that trained staff have the individualized support framework needed to help former students re-enroll on a path to success — and that students won’t have to continually re-explain their story and pain points.

Meet Nanci

Restarting college can be difficult under the best of circumstances. After taking a two-year break from Cal State San Marcos to prioritize her mental health, Nanci re-enrolled, determined to finish what she started. Learn how a connection with an InsideTrack success coach gave Nanci the unwavering support she needed to return and stay on track.

Re-enrollment case studies and partner profiles

UNCF and InsideTrack join together for HBCU student success excellence
Nine UNCF institutions brought stopped-out students back to school in an initiative that will expand through a multi-year partnership.
8.6
%
re-enrollment rate
NC Reconnect: Re-enrollment Coaching helps stopped-out students return, complete, and gain higher-wage jobs
NC Reconnect: Re-enrollment Coaching helps stopped-out students return, complete and gain higher-wage jobs
An innovative re-enrollment initiative called NC Reconnect connected stopped-out learners with coaches to help them re-enroll and persist.
2,896
students re-enrolled across 24 community colleges
Wake Technical Community College: North Carolina community college sees 15.6% rise in spring 2021 re-enrollment
Wake Tech created a re-enrollment program for students close to finishing their degree by leveraging one-to-one coaching to engage stopped-out students.
+
15.6
%
rise in spring 2021 enrollment

Ready to bring stopped-out learners back to your institution?

Our one-on-one Re-enrollment Coaching is proven to bring former students back to school, with the tools and mindset to succeed — a win for them and your institution.

Related Resources