
Empower student success with coaching development and training
Build coaching capacity for immediate results and lasting impact
Student support is only as effective as the staff delivering it — and staff are most effective when equipped with the training, tools and support they need to thrive.
InsideTrack has partnered with 150+ institutions and organizations to strengthen in-house teams and enhance learner support through proven Coaching Development and Training programs. By integrating our evidence-based methodology across teams, departments or entire organizations, support becomes more proactive, holistic and impactful. The result? Staff feel more empowered and prepared, and students receive the kind of personalized, consistent support that drives meaningful outcomes.

Training your teams fuels staff satisfaction and student success



Changing learner lives — and organizational trajectories
Our coaching development and training programs are flexibly and collaboratively designed for support staff and leaders at every level and include remote, in-person and hybrid learning options. Featuring rigorous, interactive program formats that prioritize skill development, practical application, individualized feedback and strategic reinforcement of coaching tools and techniques, our approach ensures that training material actually sticks — even long after the formal program ends.
That means your teams are empowered to build coaching capacity in the short and long term, and your learners will receive a continuity of care throughout their learning journey.
Organizational Benefits
Increased staff motivation, satisfaction and retention
Professional and personal development, including portable skill-building opportunities
Enhanced effectiveness and capacity for student support
A more engaged, relationship-based and learner-centered support approach
Clearer institutional strategy and goal attainment
Learner Benefits
More consistent support received from all departments
Increased feelings of motivation and knowledge of next steps
Stronger understanding and utilization of available resources
Improved ability to define and reach their goals
Greater connection to their “why” for pursuing their educational and career pathways

Customized levels of support to match your needs
- Enhance your team's day-to-day approach to learner support with an introduction to coaching through interactive group training
- Engage in practical opportunities to implement coaching skills
- Equip any student support department with a proven methodology through comprehensive training
- Empower a shift from transactional to holistic learner support
- Build capacity for evidence-based student support through reinforcement trainings and opportunities for practice and feedback
- Prepare to lead a team of trained coaches, promote growth and manage change
- Launch an in-house coaching program with certified, replicable skills and demonstrated ability to deliver impact
- Become a coaching-powered organization by embedding a coaching mindset across all levels of staff, leadership and strategy
- Ensure the sustainability of your coaching program through a multi-year, phased implementation for long-term impact
- Implement a "train-the-trainer" model, equipping in-house staff to train and develop new coaches in a proven coaching methodology
- Enhance your team's day-to-day approach to learner support with an introduction to coaching through interactive group training
- Engage in practical opportunities to implement coaching skills
- Equip any student support department with a proven methodology through comprehensive training
- Empower a shift from transactional to holistic learner support
- Build capacity for evidence-based student support through reinforcement trainings and opportunities for practice and feedback
- Prepare to lead a team of trained coaches, promote growth and manage change
- Launch an in-house coaching program with certified, replicable skills and demonstrated ability to deliver impact
- Become a coaching-powered organization by embedding a coaching mindset across all levels of staff, leadership and strategy
- Ensure the sustainability of your coaching program through a multi-year, phased implementation for long-term impact
- Implement a "train-the-trainer" model, equipping in-house staff to train and develop new coaches in a proven coaching methodology
Flexible training programs that lay the foundation for stronger student support
Whether your team needs quick-to-apply coaching strategies or a sustainable solution to transform student support, our customizable training programs meet you where you are today — and scale with your organization to support long-term growth and impact.
Coaching Skills Workshops
Micro-Credentials
Coaching Fundamentals
Coaching Certifications
Advanced Certifications
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