Tailored Support at Scale to Meet the Needs of Every Student
The delivery of proactive, 1:1 coaching at regular intervals over a period of time designed to help students develop the skills needed to meet goals.
The delivery of proactive, 1:1 coaching to help students overcome episodic events that have the potential to interfere with the student’s ability to meet goals.
ALERTS & DIAGNOSTICS PROTOCOLS
A risk monitoring system and personal coaching diagnostic intervention designed to catch students in need and determine what kind of help will deliver the most impact to improve student achievement.
ENGAGEMENT (TRANSACTIONAL) COACHING
Cohort and personalized messages layered on top of digital resources combined with the ability for students to reach out to coaches for additional information and guidance.
DIGITAL GUIDANCE CONTENT
Self-directed resources that provide guidance on key topics and help students develop needed skills.
Automated messages sent to large groups of students at predefined intervals reminding students about deadlines, opportunities and resources.
The Right Support for Every Student
Our coaching platform supports all kinds of coaching interaction and intervention, from automated messages to one-on-one phone calls. InsideTrack coaches utilize as many or as few of the tools the coaching platform offers to best connect with the learners they support.
Tools at Coaches Fingertips
- Program Administration
- Multichannel Engagement
- Analysis, Reporting & Insights
- Intervention Management
- Collect Student Feedback
- Coaching Content Library
Increase engagement across your institution
Benefits for Students:
- Pertinent information is available to coaches to ensure a productive coaching engagement
- Communicating with coaches by SMS/text, email, or voice
Benefits for Institutions:
- Integration with institutional systems
- FERPA compliance
- New insights on the student experience
Benefits for Coaches:
- Multichannel communication conducted via a single platform
- Roster management, alert monitoring, and triggers support prioritization of interventions
- Functionality for logging and recording all student interactions
Trusted by some of the world's top educational organizations.
Our scalable platform gives institutions what they need.Talk to us
- Proactive Nudging Across Terms
- Targeted Email/Messaging Campaigns
- Mapped Intervention Pathways to Support Students
- Ability to record phone calls and log all student interactions
- Automated Interventions
- Rate-Limited Content Volume
- Ongoing Learning and Optimization
- Logged Communication and Student Actions
- Student Intervention Monitoring and Analysis
- Content Engagement Analysis
- Dedicated Consulting
- Change Management
- Onsite Implementation and Ongoing In-Person Training
- Personalized Opportunity Assessments and Launch Plans to Ensure Organizational Readiness
- Evolving Content Library for Best Practice Student Communications
- Customized Institution Specific Content Creation
- Best Practice Sharing, Networking, and Benchmarking
Data Inputs Across the Student Lifecycle
- Student demographic information
- Financial aid
- Registration holds
- Course progress and early alerts
- Student supplied resources
- Complete (pre-enrollment to graduation insights) Student Lifecycle Data Coverage
- Support for Alumni through Career Coaching
- 100% Potential Student Coverage at Each Institution