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Empowering Student Momentum at HBCUs

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Outcomes from a multi-year coaching initiative across 39 HBCUs

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‍Historically Black Colleges and Universities (HBCUs) have long combined academic rigor, cultural belonging and a deep commitment to student success. As their students navigate academic, financial and personal responsibilities, resource-constrained institutions continue to look for scalable ways to strengthen support, maintain connection and help more learners move toward completion.

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Our newest report highlights data from a Fall 2021–Spring 2026 InsideTrack initiative partnering with 39 HBCUs to provide student-centered Re-enrollment and Retention Coaching across the learner journey. This full report examines measurable outcomes from 43,819 enrolled, stopped-out and prospective learners, showing how coaching empowered student momentum across persistence, re-enrollment and completion milestones while surfacing insights into the support students needed most.

Download the report for a closer look at the impact, engagement trends and institutional learnings that emerged from this multi-year coaching initiative.

A Quick Glance: The Measurable Impact of HBCU Coaching Initiatives

83.8%
fall-to-spring retention rate for actively enrolled students
6.9%
re-enrollment rate — 2.5 times the national average
$26.9M
total tuition revenue created for 31 HBCUs

In this report, you’ll find:

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  • Lessons for strengthening student momentum: How to maintain term-to-term persistence with the help of campus-centered support models.
  • Insights into student engagement and support needs: Coaching data trends showing where students most often needed guidance, connection and practical next steps.
  • Re-enrollment strategies for reconnecting stopped-out students: Findings on how targeted outreach and individualized support helped learners navigate the path back to enrollment.
  • Institutional value tied to student progress: A look at how retention and re-enrollment outcomes connected to tuition revenue, institutional insights and the broader path toward completion.

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I’ve worked closely with first-year students and have seen how coaching can really help them stay on track. By having honest conversations, setting goals, and truly listening, students became more aware of their actions and started making better choices to help them gain confidence... I’m proud to be part of a program that helps students grow, stay focused, and succeed.

Dr. Denise Vaughn

Director of Academic Labs and First and Second Year Experience, Alabama State University

My coach has helped me to be more vulnerable, to be more trusting and helped me believe in myself and not be so hard on myself.

Moet Evans-Holloway

Johnson C. Smith University Student

The impact of the coaches working with our students to re-enroll at Wiley has been life-changing. We don’t want our students to be seen as a number. We want them to really engage and graduate.

Dr. Howard Gibson

Former VP of Academic Affairs and Strategic Retention, Wiley University

Higher education spaces can sometimes feel intimidating or disconnected from a student’s lived experiences. In coaching, we work to eliminate those walls so students feel comfortable showing up as they are, judgment-free.

Bria Anderson

InsideTrack Success Coach

HBCUs & PBIs
Re-enrollment
Retention
Diversity, Equity & Inclusion
Partner Outcomes
Student Support