By clicking “Accept All Cookies”, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. View our Privacy Policy for more information.
PreferencesDenyAccept
Home
Resource Hub
Reports
Advisor with Student at HBCU | InsideTrack
Report

Coaching for Success: A Toolkit for HBCU & PBI Leaders

Download Report
Download Report
Share this resource

Launch and sustain evidence-based student coaching on your campus

Historically Black Colleges and Universities (HBCUs) hold a proud legacy of mission-driven dedication and a deep culture of care. To assist learners in balancing complex academic, financial and personal lives, campus leaders need tailored support structures built to strengthen student persistence and fortify long-term institutional impact.

‍

Grounded in InsideTrack’s proven coaching methodology and enriched through a multi-year Coaching Development and Training partnership with the UNCF Institute for Capacity Building and participating campuses, this toolkit synthesizes real-world insights and best practices from staff training across multiple institutions. It gives leaders a practical, step-by-step roadmap to assess readiness, prepare student-facing staff, embed coaching into daily operations and build lasting internal capacity.

Download "Coaching for Success: A Toolkit for HBCU & PBI Leaders" to boost retention, expand staff capacity and drive measurable student outcomes.

What's inside the toolkit:

‍

  • Implementation roadmap & design phases: Step-by-step guidance for building an in-house coaching program, spanning readiness assessment, strategic planning, launch, campus integration, and long-term sustainability
    ‍
  • Actionable planning tools: Worksheets to create a vision statement, structure in-house coaching plans, and ground campus coaches in the "why" behind student-centered support
    ‍
  • Sustainable capacity-building models: Proven strategies for implementing a “train-the-trainer” framework to certify in-house coaches and retain institutional expertise
Jarvis is a small rural HBCU, and capacity is what we need... We want to build a solid foundation where we can not only be prepared for the first-time freshmen transfer students, but also increase our retention and graduation rates.

Dr. Glenell M. Lee-Pruitt

President, Jarvis Christian University

We’ve seen an increase in our persistence and retention in one year. I believe the coaching is making a difference.

Student Success Coach

Johnson C. Smith University

InsideTrack came in understanding the pieces that are important to HBCU relationships — they knew the need for communications at multiple levels of the institution, about the need to be responsive and hold grace for context and challenges.

UNCF Staff Partner

I'm working with two young men. We've identified goals for them to work on. In our sessions, we talk about how they are progressing. That's refreshing to see them follow through.

Training Program Participant

Voorhees University

HBCUs & PBIs
4-year Colleges and Universities
Foundations
Higher Education
Coaching Development & Training
Student Support
Partner Outcomes
Change Management