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difference in retention for 21st Century Scholars who received coaching


uncoached students were less likely to resolve account holds


anticipated payback in increased revenue from tuition

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The Challenge

Improve student outcomes and leverage data and insights to tailor the student experience and make more informed decisions about resource allocation.

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The Solution

A partnership with InsideTrack involving coaching for first-year students followed by targeted application of the intervention for subsequent cohorts based on data analysis. In addition to generating valuable data for the institution, coaching helped students transition to campus life and build skills for long-term success.

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