Case Study
Partner Profile

Increased retention, improved ROI: Coaching and capacity building at Old Dominion University

The Opportunity

Improve outcomes for students who may otherwise struggle to persist in college. Historical trends in student outcomes and insights from predictive analytics helped ODU identify the group of first-year students who would be invited to receive coaching.

Increased retention, improved ROI: Coaching and capacity building at Old Dominion University

The Opportunity

Improve outcomes for students who may otherwise struggle to persist in college. Historical trends in student outcomes and insights from predictive analytics helped ODU identify the group of first-year students who would be invited to receive coaching.

Increased retention, improved ROI: Coaching and capacity building at Old Dominion University

The Solution

The students who participated in the first-year coaching program met with their success coach every week for 20-30 minutes and attended workshops on topics like time management, career exploration and budget planning. Fueled by insights gained from coaching, ODU also redesigned their outreach and onboarding process.

Proven Results

+
5.5
%
point increase in yield
+
18.7
%
higher first-year retention rate
0

The Impact

Coaching provided focus and encouragement after a family tragedy nearly derailed his college dreams.

Follow an unsure freshman from his wobbly first steps at college to his bold strides on graduation day.

The Impact

Coaching provided focus and encouragement after a family tragedy nearly derailed his college dreams.

Follow an unsure freshman from his wobbly first steps at college to his bold strides on graduation day.

We are making real-life impacts with our program, and we are part of the greater community that supports students and their success at ODU.

Sherri Watson

Director of Mane Connect Success Coaching Program at ODU

Without the coaching I would not have felt as secure as I am now, and I would have struggled getting the important things done that I needed to achieve beyond grades. I am very thankful for getting the opportunity to have my success coach.

Coached Student

Download the case study to learn how Old Dominion University fueled insights gained from coaching to redesign their outreach and onboarding process for first-generation and low-income students.

Coaching solutions proven to advance all learners

Whether you’re looking to help students persist through completion or to improve career outcomes for job seekers and employees, our holistic coaching solutions can help you achieve meaningful outcomes.

Higher Education
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