The Opportunity

Golden Gate University (GGU) — a private, nonprofit university serving adult students — knew that research showed steep enrollment declines across higher education. They also knew that the pandemic exacerbated the challenges faced by online learners.

Golden Gate University improved enrollment and student support during a pandemic

The Opportunity

Golden Gate University (GGU) — a private, nonprofit university serving adult students — knew that research showed steep enrollment declines across higher education. They also knew that the pandemic exacerbated the challenges faced by online learners.

Golden Gate University improved enrollment and student support during a pandemicarrow

The Solution

Golden Gate University partnered with InsideTrack to provide coaching directly to prospective GGU students through one-on-one meetings and ongoing digital communication via voice, email and text messaging. Coaches worked with students to define their long-term goals, evaluate program options, and develop the habits that will ensure their success — both in college and beyond.

The Solution

Golden Gate University partnered with InsideTrack to provide coaching directly to prospective GGU students through one-on-one meetings and ongoing digital communication via voice, email and text messaging. Coaches worked with students to define their long-term goals, evaluate program options, and develop the habits that will ensure their success — both in college and beyond.

Proven Results

+
28
%
increase in fall 2020 enrollment
+
23
%
above the school's enrollment goal
0

The Impact

The Impact

Our collaboration with InsideTrack helped us create an enrollment experience that’s more seamless for the student and provides them with personalized support to start their higher ed journey on the right track.

Josh Burgher

CEO and CFO at Golden Gate University

I worked with a lot of prospective students who faced great uncertainty, even before COVID-19. In most cases, it has been several years — if not more — since they earned their undergraduate degree. So they were often hesitant about getting back into student mode.

Dan Fotoples

Coach at InsideTrack

Download the case study to see how Golden Gate University partnered with InsideTrack to increase enrollment numbers and provide support for newly enrolled students.

Coaching solutions proven to advance all learners

Whether you’re looking to help students persist through completion or to improve career outcomes for job seekers and employees, our holistic coaching solutions can help you achieve meaningful outcomes.

Higher Education
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