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increase in fall 2020 enrollment


above the school's enrollment goal

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The Challenge

Golden Gate University (GGU) — a private, nonprofit university serving adult students — knew that research showed steep enrollment declines across higher education. They also knew that the pandemic exacerbated the challenges faced by online learners.

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The Solution

Golden Gate University partnered with InsideTrack to provide coaching directly to prospective GGU students through one-on-one meetings and ongoing digital communication via voice, email and text messaging. Coaches worked with students to define their long-term goals, evaluate program options, and develop the habits that will ensure their success — both in college and beyond.

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