Illinois Central College: Midwest community college boasts 18% higher retention during coaching phase of multi-year student success redesign
The Opportunity
Illinois Central College (ICC) – a community college and major driver of educational and economic opportunity – supports one in four graduating high school seniors in their region. Staff members are passionate about enhancing the academic and personal development of all students through a full range of support services. To that end, ICC leadership looked to implement two major student support goals: boosting their retention rates through direct coaching, and redesigning their advising department to offer holistic student support.
The Opportunity
Illinois Central College (ICC) – a community college and major driver of educational and economic opportunity – supports one in four graduating high school seniors in their region. Staff members are passionate about enhancing the academic and personal development of all students through a full range of support services. To that end, ICC leadership looked to implement two major student support goals: boosting their retention rates through direct coaching, and redesigning their advising department to offer holistic student support.
The Solution
Illinois Central College partnered with InsideTrack on a four-year, two-phase program. Phase one implemented direct, one-on-one coaching for 400 ICC students to help students set goals and stay on track to completion. Phase two involves a complete redesign of ICC’s advising department – with ongoing training from InsideTrack to integrate coaching methodology into the core of ICC’s student support.
The Solution
Illinois Central College partnered with InsideTrack on a four-year, two-phase program. Phase one implemented direct, one-on-one coaching for 400 ICC students to help students set goals and stay on track to completion. Phase two involves a complete redesign of ICC’s advising department – with ongoing training from InsideTrack to integrate coaching methodology into the core of ICC’s student support.
Proven Results
The Impact
Federal funds fuel student support innovation
See how securing federal grant funding allowed ICC to partner with InsideTrack to implement long-term, sustainable student support transformation.
Raquel's story
Raquel, a mother and student at ICC, worked with her student success advisor Natalie to choose a career pathway that felt right for her and navigate the classes she needs to get there.
How one advisor sustains impact through coaching
ICC student success advisor Natalie shares about her InsideTrack coach training experience and how she uses the strategies and tools she learned with her students every day.
The Impact
Federal funds fuel student support innovation
See how securing federal grant funding allowed ICC to partner with InsideTrack to implement long-term, sustainable student support transformation.
Raquel's story
Raquel, a mother and student at ICC, worked with her student success advisor Natalie to choose a career pathway that felt right for her and navigate the classes she needs to get there.
How one advisor sustains impact through coaching
ICC student success advisor Natalie shares about her InsideTrack coach training experience and how she uses the strategies and tools she learned with her students every day.
Dr. Sheila Quirk-Bailey
President at Illinois Central College
Karen Giesler
Lead Student Success Advisor at Illinois Central College
Download the case study to see how Illinois Central College partnered with InsideTrack on a long-term academic redesign that utilized coaching for transformation.
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