The Power of Partnerships:
Illinois Central College

Learn how Illinois Central College upped their communication game to connect and prepare thousands of students for a shift to online caused by coronavirus.

When 2020 began, little did we know that just a few months later, the world would be turned upside down by a global pandemic. Overnight, campuses closed and institutions of all types were forced to go virtual. Communication changed. Student support programs were adapted. It was all hands on deck to make sure students knew what was happening and were being taken care of. Now, a full term later, we’re touching base with a few of our partners to see how they’ve made adjustments as college under COVID-19 continues on.

In this video, we sit down with Kris Binard, Interim Dean of Enrollment Services, Illinois Central, to discuss an area most schools are struggling with during the pandemic: retention. Illinois Central College is a two-year school that’s home to approximately 9,000 students per semester, many of them part time, with a high percentage of students studying math, science and engineering.

This Power of Partnerships video has been broken into chapters by topic for easy viewing:

Chapter 1: Introduction of Speakers and Topic (Retention)
Chapter 2: Impact of COVID-19 on Retention
Chapter 3: Adapting Student Support for COVID-19
Chapter 4: Value of Phone Outreach in COVID-19
Chapter 5: Elements of Successful Outreach
Chapter 6: Positive Feedback to Outreach
Chapter 7: The Right Partner at the Right Time

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