InsideTrack works with edX to Provide MicroBachelors® Program Learners With Personal Success Coaches

Leading nonprofit learning platform and student success experts collaborate to ensure students thrive and complete innovative stackable credential

CAMBRIDGE, MA. (JUNE 16, 2020) — InsideTrack, the national student success leader, and (edX), the trusted platform for learning that serves more than 31 million learners, today announced the launch of a first of its kind success coaching program, designed to support completion and success of MicroBachelors® program learners enrolled in the first credit-backed stackable credential. Through this collaboration verified learners enrolled in edX’s MicroBachelors Programs will receive professional coaching to ensure they make the most of their educational opportunity and complete their credential prepared for long-term success.

edX currently offers five MicroBachelors programs — three new programs were announced on May 27, 2020 in Professional Writing from Arizona State University, Marketing Essentials from Doane University and Elements of Data Science from Rice University. These join the currently available programs in IT Career Framework from Western Governors University (WGU) and Computer Science Fundamentals from New York University (NYU). All programs are approved, or pending approval, for credit by Thomas Edison State University (TESU). They are affordably priced between $500 and $1,500 (roughly $166 per credit) and can be completed fully online.

“Our MicroBachelors programs are a significant step towards making the Bachelor’s degree accessible to the members of our workforce most likely to be impacted by COVID-19, and are at risk of further displacement by changes happening in the workplace, including increased automation,” said Anant Agarwal, CEO and founder of edX. “By working with InsideTrack, we can provide the robust support that adults need to advance their education during uncertain times and help them stay on track to earn a valuable MicroBachelors program credential.”

InsideTrack’s professional success coaches will work with MicroBachelors program learners via email, text messaging and other digital formats to ensure that they engage with available resources and develop a plan to efficiently and effectively complete their programs. Coaches will also work with learners to develop critical life skills, such as time management and self-reflection that will support their ongoing academic and career success. For example, helping learners create and revise their resumes and/or job site profiles. 

InsideTrack’s consultants will also support edX leaders and staff in leveraging the rich insights coaching produces on the student experience to enhance overall student engagement, success and satisfaction. 

“Perhaps more than ever before, learners are increasingly looking for flexible, stackable and affordable education options. It’s clear that edX has long been ahead of the curve in democratizing access to high-quality education,” said Amy Shackelford, associate vice president of partner success at InsideTrack. “Our work with edX demonstrates the power of combining world class education and world class student support with the scale and cost-effectiveness of digital engagement.”

Student success coaching is one of the few interventions that has been proven effective across all student populations and program types. As the postsecondary student population becomes increasingly diverse and distributed, the ability to provide robust coaching, remotely and cost-effectively at scale is essential. Now in its 20th year, InsideTrack’s seasoned team of student success experts has directly coached more than two million students and supports many of the largest and most innovative online programs including Penn State World Campus, BYU-Pathway Worldwide and University of Washington Continuum College.


About edX

edX is the trusted platform for education and learning. Founded by Harvard and MIT, edX is home to more than 20 million learners, the majority of top-ranked universities in the world and industry-leading companies. As a global nonprofit, edX is transforming traditional education, removing the barriers of cost, location and access. Fulfilling the demand for people to learn on their own terms, edX is reimagining the possibilities of education, providing the highest-quality, stackable learning experiences, including the groundbreaking MicroMasters® programs. Supporting learners at every stage, whether entering the job market, changing fields, seeking a promotion or exploring new interests, edX delivers courses for curious minds on topics ranging from data and computer science to leadership and communications. edX is where you go to learn.

About InsideTrack

InsideTrack is passionate about student success. We partner with institutions and organizations to improve enrollment, persistence, completion and career readiness. Our student support methodology uncovers first hand feedback about student goals and challenges. Through strategic guidance, staff training and student coaching, we help institutions turn this feedback into actionable insights that drive better student outcomes. As a nonprofit member of the Strada Education Network, we offer partners access to a comprehensive range of student success solutions as well as the latest research and insights on student success. We’ve supported more than 2 million students since 2001 and currently serve over 4,000 programs. Visit us at and follow us on Twitter @InsideTrack.

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